IoT & M2M2020-09-24T16:44:55+01:00
IoT & M2M
M2M solutions enable real-time interpretation of data and data events. Leveraging this data helps businesses maximise operational efficiency, reduce costs and improve customer satisfaction.

IoT & M2M

Internet of Things (IoT)

By combining these connected devices with automated systems, it is possible to gather information, analyse it and create an action to help someone with a particular task, or learn from a process.

The IoT allows devices on closed private internet connections to communicate with others and bring those networks together. It allows devices to communicate not only within closed silos, but across different networking types, creating a more connected world.

Machine to Machine (M2M)

Machine to Machine (M2M) communication enables the flow of data between multiple machines and ultimately, machines and people. In addition to data plans for mobile devices, V12 can provide plans for M2M devices, such as vending machines, vehicles or even heating units.

This technology allows both wireless and wired systems to communicate with other devices of the same ability and it’s abundant in everyday life. For example, through this technology, a vending machine can connect to a route drive to notify it when it’s running low on supplies. Likewise, a car can remotely heat the interior 5 minutes before you leave to go to work in the morning.

Predating mobile voice communication, M2M technology is escalating in the business environment. By the end of 2018 there were an estimated 22 billion IoT connected devices in the world, forecasts predict that this is set to rise to an estimated 50 billion by 2030.

How it can help your business

Although the ability for machines to communicate is not new, nor is it new for them to communicate with other machines; it is the ubiquitous connectivity, paired with inexpensive electronic equipment and data plans that makes it so popular today.

M2M solutions enable real-time interpretation of data and data events. Leveraging this data helps businesses maximise operational efficiency, reduce costs and improve customer satisfaction. The technology can create efficiencies, such as in the case of the vending machine, whereby the need for human intervention and non-value-added time is decreased.

Implementation of M2M technology can be a useful tool to push forward business strategy and process; bridging not just the intelligence gap in the machine with the communication network, but with the whole business and its their customers.

V12 can connect your devices, as well as providing data plans to allow them to communicate.


  • Collection of data. This is where the monitored machine gathers the necessary information. There are two types of machine in this category: a dumb machine (whereby it much be connected to directly) or an intelligent device (whereby it can be connected wirelessly – such as through a serial number) e.g. A temperature sensor measuring milk

  • Transmission of data. Although there are many methods of transferring this data, the common ways are via the cellular network, telephone lines and/or communications satellites. These methods of transferring data are the reasons why M2M is so ubiquitous: availability and ease of use. e.g. The transfer of milk temperatures to an application, such as a software program.

  • Assessment of data. This is useful is establishing algorithms or certain trends to help with future problems. In terms of demand and supply, such as a vending machine, it will show the peak user times and so inform when to re-stock.

  • Meaningful response. Whether the application is standalone or part of a larger system, the common goal is to automate a business process by automating the flow of data to the people and systems that need to know. M2M stops the need to do everything manually e.g. Supermarket receives a complaint that the milk is off. If milk is found to be at the correct temperature, it’s most likely customer error. If not, supermarket is at fault.


“OpSec is an extremely dynamic organisation that has to make a lot of IT choices at short notice, so I have to be ready for anything. With V12, and the professional support of Charles and his team, I know that I can deliver what my company needs, when it needs it.”

Andrew McGuigan, EMEA/APAC IT Manager – OpSec Security

“It was extremely easy. We basically supplied our company details and were able to offer phone services, leased lines or other connectivity to our customers straight away. It was completely seamless to set up.” 

Chris Taylor Reed, Managing Director - Auckland Micro

“The thing I like most about V12 is that a person answers the telephone, and that’s the key thing for me: I call V12 and I can talk to the managing director or another member of the team and then things happen quickly. They’re very efficient, easy to talk to, cost effective, and easy to get hold of.”

Miles Russell, Practice Manager - The George Veterinary Group

“The solution I got was very quick and effective and I believe so far from my experience with communications companies and telephone companies that with that we’ve managed to get the best possible on the market now”.

Rachid Ghalaine, Operations Manager - Brixton Village

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V12 LATEST Case Studies

We work with a variety of different organisations across the UK and around the world. Read our Case Studies to find out how we’ve helped our clients improve their businesses through our data, mobile and voice solutions. 

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