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Keep up to date with all the latest news on products, updates and offers available from V12.

V12 News

Can Microsoft Teams replace my phone system?

By |December 2nd, 2019|Categories: Blog|

Is your business using Skype for Business, or another alternative PBX or VOIP product? If so, it’s possible to seamlessly transition your telephony to Microsoft Teams, allowing your business to conduct all its communications activity in one place. If you’re already using Microsoft Teams, you’ll know it’s got the potential [...]

What is Direct Routing and how can it help you get more from Microsoft Teams?

By |November 4th, 2019|Categories: Blog|

We’re being asked lots of questions about Microsoft Teams and Direct Routing right now. It’s a hot topic, and it’s becoming clear that many businesses who have already adopted Microsoft Teams are finding it useful and effective. The only hitch is that businesses would love to be able to connect [...]

Rickett Ramps up Teams Play

By |October 18th, 2019|Categories: Blog|

We were very pleased with this recent article published by Comms Dealer, describing our co-founder and Managing Director's strategy to drive the Microsoft Teams opportunity to its limit. The article reads: Resellers have no choice but to grasp the Teams opportunity, despite the perceived threat, argues V12 Telecom co-founder and [...]

V12 Telecom enhances customer service with Highlight

By |August 9th, 2019|Categories: Blog|

We are delighted to announce that we have partnered with Highlight to gain greater visibility into our networks and applications and thus enhance the services we deliver to partners and end customers. As our customers are aware, V12 provides internet services, hosted voice, mobile and Direct Routing to small and [...]

It’s Good to Talk – and even better if it’s cost-effective 

By |August 1st, 2019|Categories: Blog|

If your customers are using Microsoft Teams, there’s a real opportunity for you to add value for them.  Our direct routing capability is the perfect integration for voice calls - it’s simple to install, cost effective, and fully Microsoft compliant. We offer per-user pricing and are working with IT resellers and voice resellers to [...]

Collaboration Nation – Views from the frontline of the MS Teams market

By |July 25th, 2019|Categories: Blog|

Unprecedented competition, a difficult trading environment, and a global shortage of skilled workers mean that effective collaboration has become vital for businesses today.  Successful organisations are making collaboration part of their DNA. Microsoft are at the forefront of this collaboration evolution, spearheading new ways of working with their Teams solution. [...]