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Keep up to date with all the latest news on products, updates and offers available from V12.

V12 News

V12 Telecom enhances customer service with Highlight

By |August 9th, 2019|Categories: Blog|

We are delighted to announce that we have partnered with Highlight to gain greater visibility into our networks and applications and thus enhance the services we deliver to partners and end customers. As our customers are aware, V12 provides internet services, hosted voice, mobile and Direct Routing to small and [...]

It’s Good to Talk – and even better if it’s cost-effective 

By |August 1st, 2019|Categories: Blog|

If your customers are using Microsoft Teams, there’s a real opportunity for you to add value for them.  Our direct routing capability is the perfect integration for voice calls - it’s simple to install, cost effective, and fully Microsoft compliant. We offer per-user pricing and are working with IT resellers and voice resellers to [...]

Collaboration Nation – Views from the frontline of the MS Teams market

By |July 25th, 2019|Categories: Blog|

Unprecedented competition, a difficult trading environment, and a global shortage of skilled workers mean that effective collaboration has become vital for businesses today.  Successful organisations are making collaboration part of their DNA. Microsoft are at the forefront of this collaboration evolution, spearheading new ways of working with their Teams solution. [...]

Why companies are adopting Direct Routing for making voice calls with Microsoft Teams at an unforeseen pace 

By |May 3rd, 2019|Categories: Blog|

Demand from businesses has always been high to unify and simplify communications. If you look back 10 years at the average office, phones were for calls and computers were for data. Now the lines are increasingly blurred with the option of one device being able to do it all. The [...]

Increasing Demand for Hosted Voice Services

By |January 18th, 2019|Categories: Blog|

Increasing Demand for Hosted Voice Services Hosted voice services (VoIP) have seen increased traction over the last decade. Although originally a solution adopted by small and medium businesses, there has been a growth in demand for VoIP by larger companies right the way up to enterprise level. This is partially [...]

How Working with V12 Can Improve the Customer Experience an IT Service Provider Offers

By |December 7th, 2018|Categories: Blog|

How Working with V12 Can Improve the Customer Experience an IT Service Provider Offers By working with V12 Telecom you have the potential to really improve your customer experience as an IT provider. Our Partner Programme means that we take care of the telecoms leaving you the time and energy [...]