Call Recording2019-03-11T16:35:10+01:00
Unified Comms
Call Recording
Our secure Cloud based Call recording Service is FSA compliant, does not require any aquipment at your premises and can store an unlimited number of calls for up to 7 years.
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V12 Call Recording

Our secure Cloud based Call recording Service is FSA compliant, does not require any equipment at your premises and can store an unlimited number of calls for up to 7 years.

Call recording can be utilised at anytime for inbound and outbound calls. Access to the recordings is available via our secure online portal. The technology can be utilised for customer relations training, as well as many other useful purposes.

When becoming a V12 partner, the service attracts a small fixed monthly charge irrespective of usage.

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Call Recording Service List

  • Staff Training

  • Call Quality Monitoring

  • Regulatory Compliance

  • Dispute Resolution

Testimonials

“It was extremely easy. We basically supplied our company details and were able to offer phone services, leased lines or other connectivity to our customers straight away. It was completely seamless to set up.” 

Chris Taylor Reed, Managing Director - Auckland Micro

“The thing I like most about V12 is that a person answers the telephone, and that’s the key thing for me: I call V12 and I can talk to the managing director or another member of the team and then things happen quickly. They’re very efficient, easy to talk to, cost effective, and easy to get hold of.”

Miles Russell, Practice Manager - The George Veterinary Group

“The solution I got was very quick and effective and I believe so far from my experience with communications companies and telephone companies that with that we’ve managed to get the best possible on the market now”.

Rachid Ghalaine, Operations Manager - Brixton Village

Calling All Resellers

We offer a generous commission to all resellers who wish to take our solutions to their clients. We pay commission monthly and do not operate a rebate scheme. Register here to keep updated. 

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V12 Latest Case Studies

We work with a variety of different organisations across the UK and around the world. Read our Case Studies to find out how we’ve helped our clients improve their businesses through our data, mobile and voice solutions. 

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